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“コンタクトセンターのサステナブルな働き方~マーケティングチェーンマネジメントセンター池袋~

「トランスコスモスSDGs委員会オープン社内報」、今回のテーマは、「コンタクトセンターのサステナブルな働き方」。トランスコスモスの新たなコンタクトセンターとして2021年にHareza池袋に設立されたマーケティングチェーンマネジメントセンター池袋EASTについてご紹介します。

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Fashion Brand American Eagle Acquired US Logistics Startup AirTerra

On September 4, it was reported that US fashion brand "American Eagle Outfitter" had acquired US logistics startup AirTerra. Detailed information such as the purchase price is not disclosed. According to sources, AirTerra will continue to operate as an independent brand after the acquisition, providing logistics services to American Eagle. The acquisition appears to be part of American Eagle's focus on supply chain transformation. In October 2020, the company partnered with the US fulfillment company ShopRunner to offer free same-day delivery services in 50 cities in the United States as of June 2021. American Eagle Outfitters said it expects the acquisition of AirTerra to further improve delivery speeds and expand operations.

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Infrastructure Division of China Online Shopping Major "JD.com" Has Agreed to Acquire China Distribution Center Development Company

On September 3, it was reported that the infrastructure management department of "JD.com," a major online shopping company in China, agreed to acquire "China Logistics Property Holdings (China Logistics Assets)," a logistics center development company. According to people familiar with the matter, China's logistics assets to be acquired are valued at about HK 16.4 billion dollars (about 232 billion yen), and JD will acquire a 26% stake in China's logistics assets.

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Will Southeast Asia's Major Online Shopping "Shopee" Enter the Indian Market?

It was reported that Southeast Asia's major online shopping shop "Shopee" is considering entering the Indian market. According to media reports, Shopee released the catchphrase "Shopee is coming to India!" through the video platform "YouTube" in early August 2021, and posted a video related to the introduction of the online shopping site "Shoppy India" and store recruitment. However, at this point, there is no official announcement from Shoppy yet. In recent years, the company has been strengthening its global expansion by expanding into Latin American markets such as Brazil.

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【EC業界ニュース】ネット通販大手のアマゾン、米後払い決済のアファームと提携、後払いサービスを米国で開始 Weekly Topics! 08/26-09/01

トランスコスモス調査部が厳選するEC業界ニュース。国内外問わずEC市場の動きをお届けします。今週の注目トピックはこちら。 ・中国のインターネット利用者数、初めて10億人超え ・ネット通販大手のアマゾン、米後払い決済のアファームと提携、後払いサービスを米国で開始

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シリーズ「SDGsの基礎を学ぼう」~ゴール12:つくる責任、つかう責任~

今回の記事はシリーズ「SDGsの基礎を学ぼう」~つくる責任、つかう責任(ゴール12)編~をお届けします。この目標は、モノを作ったり、使ったり、捨てたりするときに、持続可能性への配慮を求めるもので、大きく3つのキーワードに分けられます。

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US Version of Mercari, Partnered with Australian Payment Company Zip, Started Postpaid Payment

On September 2, flea market app major "Mercari" announced that its US corporation "Mercari, Inc." has launched a postpaid payment service in the United States in collaboration with Australia's postpaid payment "Zip." With this partnership, US users will also be able to use postpaid payments on Mercari's website and mobile platforms. If the user selects "Zip" as the payment method when purchasing the product, the price can be paid in 4 installments. Postpay has become popular among young people in Europe and America in recent years, and is growing rapidly around the world. Mercari is believed to be aiming to increase the number of users by introducing postpaid payments.

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US Payment Major Square Announced a Paid Subscription Service "Invoices Plus"

It was reported that the US payment major "Square" is preparing to announce the paid subscription service "Invoices Plus." The service offers two new features, including one that was previously provided free of charge, the ability to automatically convert received quotes into invoices, and the ability to create payment schedules based on milestones. It seems that though some users who are already using the invoice function are informed of the service change, the company has not officially announced it yet. At Square, the background to the release of the new paid service is a shift from the business model that relied on processing fees so far, and it is more convenient to use the profits obtained from the paid plan for future product development. It is said that it aims to provide high-quality services.

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Will TikTok's Parent Company ByteDance Sell its Fintech Business?

On September 2, Chinese media reported that "Bytedance," which operates the short video platform "TikTok" from China, is considering selling its securities brokerage business. The cause of the sale is believed to be related to the recent increase in scrutiny of large companies' fintech businesses by the Chinese government. According to sources, ByteDance plans to prioritize growth-prone businesses such as online shopping and games as a future growth strategy, and it has pointed out that the fintech business is less important than these businesses.

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【対談】製薬企業 第3極の販路圏 DXプリホールセラー企業はなぜ誕生した? 第1弾~医薬品の供給から、治療プロトコル全体を狙う~ Session2

製薬・ヘルスケア企業を取り巻く環境は中長期的に厳しくなることが想定されている近年、製薬企業が生き残るための必要な販路変革とは何か、対談スタイルにてソリューションを模索するシリーズ。今回はSession2の内容をお伝えします。

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